Crysora is an Australian-based jewellery and gemstone gift brand offering meaningful jewellery, gemstone gifts, keyrings, ornaments and keepsakes. Our pieces are chosen for thoughtful gifting, everyday beauty and personal symbolism.

Crysora offers a range of jewellery and gift pieces, including silver jewellery, gold jewellery, gemstone-inspired gifts, keyrings, ornaments and keepsakes. Each product page will list the relevant material, finish, gemstone detail, size and care information where applicable.
Please check each individual product description before ordering.

No. Crysora does not sell only natural gemstones. Some pieces may include natural gemstones, gemstone-inspired materials, decorative stones, crystals, plated finishes, imitation stones or other jewellery materials. Where a stone is natural, treated, lab-created, imitation or decorative, this should be stated in the product details.

Many Crysora pieces are selected with gifting in mind and may be suitable for birthdays, anniversaries, housewarming gifts, car gifts, personal keepsakes, love gifts, protection gifts, luck gifts and meaningful everyday jewellery. Gift packaging or gift-ready presentation will be mentioned on the product page where included.

Crysora orders are dispatched from Sydney, NSW, Australia. Most orders are processed within 1–3 business days before dispatch.
You can read full delivery details on our Shipping Information page.

Yes, Crysora ships worldwide where carrier services are available. Australia delivery and international delivery timeframes depend on the destination, carrier service, customs processing and public holidays. International customers are responsible for any duties, taxes or import charges required by their country.

Crysora offers free shipping on orders over AUD $99. Orders below AUD $99 may have shipping charges calculated at checkout depending on the delivery address and shipping method selected.

Keep your jewellery and keepsakes away from water, perfume, lotions, harsh chemicals, cleaning products and heavy impact. Store each piece separately in a soft pouch, box or dry place, and gently wipe jewellery with a soft cloth after wearing.
For detailed care advice, visit our Care Guide.

Eligible change-of-mind returns are accepted within 14 days after delivery if the item is unused, unworn, undamaged and returned in its original packaging. Customers can exchange for another item if available.

Earrings, personalised or custom-made pieces, gift cards, and used or worn items are not eligible for change-of-mind returns. Sale items can be returned if faulty, but are not eligible for change-of-mind returns.

For change-of-mind returns, the customer pays return shipping and original shipping costs are non-refundable. If an item is faulty, damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos.
Read the full policy here: Returns & Exchanges.

You can contact us through our Contact Us page, email us at kaumudi@crysora.com, or use the live chat button on the website. If we are offline, leave your message and we will reply as soon as possible.